bildflow documentation
Step-by-step guides for every part of the app. New here? Start with Getting started.
Getting started
- Getting started
What bildflow does, how the app is laid out, and the order to set things up in.
- Set up your workspace
Sign up, fill in your company details, and understand your trial and storage.
- Team and roles
The roles in a workspace, what each one can do, and how agents and buyers get access.
- Architects, engineers and contractors
Run your practice in bildflow — projects with stages, tasks, site diary and a client pipeline — without the off-plan selling tools.
- Site work module
What the Site work module covers, who switches it on or off, and what changes for your team, partners, guests and buyers when a workspace only sells.
- Search
Find a project, unit, buyer or lead by name, number, email or phone, or describe the units you want in plain English or Greek.
Projects & units
- Projects
Create a project, find your way around its tabs, and set its location and points of interest.
- Units and custom fields
Add and edit units, change their status, filter the table, and describe units and projects with your own fields.
- Media and documents
Upload the cover, gallery, floor plans and brochures, and share documents with exactly the people who should see them.
- Construction progress and updates
Track progress with weighted milestones and post photo, video and PDF updates that buyers see in their portal.
- Tasks
Give your team clear jobs — on a project, a lead, a buyer, an agent or nothing — with owners, due dates, checklists, comments, files and a board view.
- Site diary
Keep a daily record of each site — weather, workforce, deliveries, delays and photos — get it approved, export it as PDF and share a progress note with buyers.
- Snagging and buyer reports
Pin defects on each unit's floor plan, assign them to a trade or a partner contractor, track them to checked, let buyers report issues after handover and download a snag report PDF.
- Share a project with another workspace
Work on one project with an architect, engineer, contractor or consultant who also uses bildflow — shared tasks, site diary and documents, each firm in its own workspace.
- Invite people who don't use bildflow
Invite a contractor, architect, engineer or consultant who isn't on bildflow to one project — a free guest login for its tasks, site diary and team documents.
Selling
- Leads
Capture enquiries, move them through the pipeline, log calls and meetings, and convert a buyer.
- Viewing bookings
Let people book a viewing online, set your available hours, sync with Google Calendar and manage bookings.
- Agent portal
Give estate agents live availability, prices, photos, documents and downloads — by shared link or their own login.
- Reservations
Hold a unit, send a reservation agreement for e-signature, collect the deposit by bank transfer or card, and keep the audit trail.
- Agent commissions
Set what you pay agents, let paid reservations record the commission automatically, track it from owed to paid, and give agents a statement.
- Lead routing, matching and alerts
Send each new lead to the right salesperson, see which units fit it, and e-mail opted-in leads when a fitting home comes up.
- Sales reports
See how fast units sell, which agents and agencies bring the reservations, whether buyers pay on schedule and which lead sources pay off, for a period and project.
- Email campaigns
Send launch announcements, price-list updates and news to the leads who asked for them, in their language, with one-click unsubscribe.
Buyers
- Buyer portal
What your buyers see after they sign in, and how you manage buyers and their units from the staff app.
- Payments
Record a buyer's payment schedule, mark instalments paid, and keep buyers informed.
- Design selections
Offer buyers finish options — flooring, tiles, kitchens — and collect their approved choice before a deadline.
- Aftercare and warranties
Record warranties, maintenance and manuals for a project or a unit, hand units over, and let buyers find it all in My home with reminders before warranties end.
Distribute and automate
- Project microsites
Publish a public page for a project, with photos, availability, a map and an enquiry form, in four languages.
- Availability map
Draw clickable shapes for units and floors on a picture of the building, and show live availability on your microsite, the agent portal and your own website.
- Embeddable forms
Put your enquiry form and booking widget on your own website with a copy-and-paste snippet.
- Property portal feeds
Send your available units to Kyero and other property portals with one feed URL that stays up to date as units sell.
- Integrations and API
Sync live inventory to WordPress or any website with API keys, embed forms, and connect Google Calendar.
- Webhooks
Send a signed event to your own server, Zapier, Make or n8n when a lead arrives, a unit changes status, a reservation is signed, a payment is recorded or a viewing is booked.
- Webhook payloads and signatures
What a webhook request contains, how to check its signature in Node or PHP, and how to handle repeats and events out of order.
AI tools
- AI tools overview
What the AI tab can produce for a project, what it needs to work well, and which plans include it.
- Social images
Generate branded posts, stories and banners from your own renders, or have AI draw a concept scene.
- AI text and presentations
Write social posts, marketing briefs and unit descriptions, fill a unit from its photos, and build a branded PDF presentation.
- AI credits
How many credits each AI action costs, your monthly allowance, and what happens when you run out.
- AI assistants (Claude and ChatGPT)
Connect Claude or ChatGPT to bildflow so you can ask about projects, units, sales and tasks, and create tasks, notes and leads, with only the access you have in the app.
Brand & settings
- Brand kit
Set your logos, colours, fonts and tone of voice once — the app, both portals, generated images, decks and AI copy all use them.
- Messages and notifications
Talk to buyers in one inbox, and understand which notifications you get and where they take you.
- Billing and plans
What each plan includes, how to upgrade or change your subscription, and how limits work.
Privacy & security
- Privacy tools
Export a person's data, erase it, handle buyers' deletion requests, and export or delete your whole workspace.
- Data and security
How your workspace's data is kept separate and private, how files are protected, and what the activity log records.
Support
- Getting help
Report a problem, request a feature or ask a question, and follow the conversation with our team.